Lashes

Eyelash extensions are perfectly shaped synthetic lashes applied one by one to each of your natural lashes. They are totally weightless and completely safe when properly applied. Through thoughtful discussion and an assessment of your natural lashes I will create a custom design that best fits your lifestyle and desired look.

Booking

All lash appointments are held on an appointment-only basis. Please contact me directly via your choice of contact options below. All appointments take place at Hawkins & Clover located in Grant Park.

The standard interval for refills is 2-3 weeks. The amount of lashes that you have remaining when you come for your refill will directly affect how full your lashes look. Mother Nature and your personal routine/environment greatly affect how your lashes look from week to week. Please keep this in mind when considering when to book your next appointment.

Preparing for your appointment

All applications must begin without ANY traces of makeup on or around your eye area. It is mandatory to begin each appointment with freshly cleansed lashes and eye area.  Even if you have not worn makeup on the day of your appointment, or if you have washed your eyes before coming to your appointment, please be prepared to cleanse again at the studio.  Reapplying makeup after your appointment-including under eye concealer or powder-is considered to be negligent of the 24 hour rule of no makeup on or around the eyes.  While this is ultimately your choice, you are risking the quality and retention of your lashes by doing so.

Most clients prefer to remove contact lenses for their lash appointments. Keep in mind that you will need to keep your eyes out of any direct stream of water and free of makeup for a full 24 hours after your lashes are applied. Please plan accordingly-you want your lashes to look their best!

Having lashes applied requires a good degree of stillness.  If you are naturally very restless or are nervous about having your eyes touched you may find you aren’t a good candidate for the service.  Sometimes, we’ll find that it’s simply talking that gets your eyes moving!  I have a lot of lash clients that I LOVE chatting with during our time together, and it kills me that sometimes y’all are just too wiggly to maintain the conversation.  So we’ll cross that bridge when we get there.  But I always like to put this out there in the beginning so you can take a moment to assess where you might stand with the issue of lying still.

Cancellations

As a freelance artist, I am here for you and you only-I show up to the studio expressly to take care of the clients I love! All cancellations under 24 hours will be charged 50% of the service fee that has been booked. Cancellation within 8 hours of your appointment and all no-shows will be charged the full amount of the service booked. A credit card number will be kept on file for this purpose. (You will not be charged at the time of booking.)

Arrival

When you arrive at Hawkins & Clover, you will need to knock on the front door to be let in.  If you are greeted by someone other than myself, please take a seat downstairs and make yourself comfortable until I come down to meet you!  If you are a few minutes early and wish to use this time to cleanse your lashes for your appointment, lash cleanser will be available for you in the bathroom.

Late arrivals

If you are running late, please call or text me directly at 360-970-7375.  I may be with a client, so please understand that I may not respond immediately.  Regretfully, late arrivals will not be given time extensions, and will be responsible for the full service amount.

Gratuity

Gratuities may be given at your discretion by cash or credit card.

Etiquette

My goal is to provide a high level of quality for all of my clients, consistently across the board.  No one likes too many rules to follow, but I have found that the following standards are key for bringing a superior level of safety, tranquility, and efficiency to all of my appointments.  (Not mention, mutual respect!)  I promise to be attentive to you and detail oriented in my work.  In return, I ask that the following guidelines be observed:

.  Please be on time!  Since we won’t be able to go over your allotted time in order to catch up, you will begin to fall behind on fullness.  I really want you to stay full and fabulous!

.  Please finish all phone conversations before entering the salon/studio.

.  Please silence your phone upon arrival (including vibrate settings).

.  Please do not bring your phone to the lash table.

.  Per the previous guideline, please do not ask me to check your phone/answer your phone/tell you who’s calling, etc.  I am focusing on your lashes-not your phone!

.  Please don’t plan to be on conference calls during your appointment.

.  Please wait until we have finished with the check out process before diving into your phone.  I don’t want to start losing you while we’re pre-booking, etc.!

.  If you are ill, please reschedule.  If you are “on the mend” but are still coughing, please reschedule.

Raney O’Keefe cell: 360.970.7375
Raney O’Keefe email: raney@raneyokeefe.com For more information on pricing, please visit my Pricing and Policies Guide.